CUSTOMER (BSS) screens
Every screen in the CUSTOMER (BSS) group of Nexus BSS/OSS.
Open a screen from the CUSTOMER (BSS) group in the left navigation of the application, or go straight to it with the route shown below.
| Screen | Route | Module permission | Related endpoints |
|---|---|---|---|
| Customers & CRM | #customers | Customers & CRM | /api/customers, /api/customers, /api/customers/:id, /api/customers/:id |
| Orders & Fulfilment | #orders | Orders & Fulfilment | /api/orders, /api/orders, /api/orders/:id, /api/orders/:id/advance |
| Services | #services | Services | /api/services, /api/services/:id, /api/services/:id/status, /api/services/:id/usage |
| Ticketing & Support | #tickets | Ticketing & Support | /api/tickets, /api/tickets, /api/tickets/:id, /api/tickets/:id |
| Field Service | #field | ungated | screen only |
A user sees a screen only when their role grants view on the module in the third column. See Securing Nexus BSS/OSS.
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